Frequently Asked Questions

Everything you need to know about your EMRLD experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Exchanges are free, while returns for refund may incur a small restocking fee.

How do I ensure I am ordering the right size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments for the best results.

Where are EMRLD garments manufactured?

Our collections are ethically produced in certified facilities that prioritize fair wages and sustainable manufacturing practices to ensure premium quality and social responsibility.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

How should I care for my EMRLD pieces?

To maintain the longevity of your items, we recommend washing in cold water on a gentle cycle and laying flat to dry. Specific care instructions are located on the inner label of every garment.